Hi Katie. I"m sorry that I'm just now getting back with you. The last week since we have been home has been so crazy and this is the first time I have been able to be on the computer since we got home. We loved Couples S/A. It was absolutely great and thank you sooooooo much for helping us with everything!!!!! You did a wonderful job. We are going to go back again definately so I"m sure we will be calling you. Thanks soooo much again and hope to see you on American Idol!! :)

Tunoa & Tiffany Tunoa / 10/17/07 / Colorado Springs, CO / Couples Swept Away, Jamaica

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Hey Judy,

Thank you so much for your email! Our wedding was incredibly perfect. Believe it or not, everything went as planned and better. We were stress free and thoroughly enjoyed every minute of it. Our honeymoon as well was fantastic! Thank you so much for everything that you did. We had no problems whatsoever. Our planes were on time, the rental car was very convienient, the Hyatt was incredible (the nicest we've ever seen), the island of Kauai was heavenly. We took a day trip back over to Oahu and visited a friend that lives there and she gave us a tour of Pearl Harbor and about half of the island. We did a helicoptor tour through Jack Harter Helicoptors which was extremely fun, very smooth, and educational. Another day we did the Kauai ATV tour which was great too. The rest of the time we spent exploring the island and relaxing at the Hyatt. We hope to do this exact same trip again in the near future. We have told many people about our experience with you and Elite Travel and have strongly suggested planning their vacations through you. Thanks again for helping us have the greatest honeymoon that we could have ever dreamed of.

Sincerely,

Adam and Amanda Stevenson / 8/27/2007 / Starke, FL / Grand Hyatt Resort & Spa Kauai, Hawaii

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We had an amazing time thank you so much!!!!!!!!!

Nicole & Anthony McNair / 10/14/07 / Woodstock, GA / El Dorado Royale, Mexico

Hey Ruth:

We apologize for the tardiness of this note. We wanted to express our appreciation for suggesting The Royal Playa Del Carmen Resort to us. We had a wonderful time. The resort was everything and then some. We had an awesome time. The service was great; food was good; weather was great; the accommodations were perfect; and we did everything we wanted to do. Once again, thank you for your diligence in finding the perfect vacation for two people that needed to get away from the crazy schedule of life. Sincerely,

Vince and Nancy Tyler / 9/6/2007 / Germantown, TN / The Royal Playa Del Carmen, Mexico

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hey kay,
its me lori, i recieved a call from one of your coworkers/boss (not sure) today and she seemed upset about the letter i sent you, i just want to make sure you know that the only reason i sent that letter was because you told me to send you somthing that you could forward to the transfer people that let them know what had happened and how frustrated i was (with the transfer people) I just want to let you know that i had wonderful time i understand that you guys did nothing wrong it was the co you went through i only said what i said to get the point accross to whom ever you will be forwarding it to, i had the understanding that you knew i would be writing a letter like that. But anyways unfortuneately i am back to work and don't have much time right now. So i will be writing you again soon cause i have some pics that i want you to see.
Thanks
Lori & Lyle Ludwig / 10/14/07 / Batesville, IN / Outrigger Reef, Hawaii

We had so much fun I cannot even begin to explain!! The ship was wonderful, the locations we're beautiful and we had a great time!

We have decided our next will be something warmer. Maybe Eastern Caribbean in fall of next year. We loved Celebrity, but we are open to other ships as well. We liked the luxury of the Celebrity line. I heard they have a new line called Azamara I may be interested in checking out.

Seth & Alexis Kemp / 9/13/2007 / Tampa, FL / Celebrity Cruise, Constellation

Hi Judy,

The wedding and honeymoon were great. We loved the Paradisus with the Royal Service (I would recommend the upgrade it was worth it) and the Villa Blanca was really nice too (the rooms there were very quaint). The only drawback with Villa Blanca is that they only had one restaurant and it was pretty far from other things, so it was nice for a couple nights, but staying there longer than that might be too much. The lost iguana was neat b/c of it views of Arenal volcano, but the service wasn't as good as the other two places. Overall we had a great time! The only trouble we had was when we very frist arrived, we met the gentleman from DCR and he gave us our paperwork and put us on a shuttle, which we thought was to our hotel, but it took us to the car rental company, we explained that we did not have a car rental until Friday, so they took us back to the airport, but by the time we got back to the airport the "real" shuttle for the hotel had already left and we were told would not be returning so we took a taxi. Not a huge deal, the rest of the trip went very smoothly.

Thank you so much for your help in choosing and booking our trip. I would definately go through you again for future trips.

Erin and Jesse Burns / 9/10/2007 / Lowell, MA, Paradisius, Playa Conchal, Costa Rica

Hello!!! Just wanted to say we had a GREAT time in Mexico!!!! Thank you for recommending it!!!!
We will be contacting you again for more travel in the future!!!
Michelle & Kyle Sutera / 10/28/07 / Palm Harbor, FL / El Dorado Royale, Mexico

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Hello Tammy,

First off thank you for paying the phone bill. Now that you have explained that El Dorado dropped the ball I wish I would have complained more over there. As it is, I had a difficult time when I arrived and instead of being a happy day we were both pretty upset. During our check-in I offered our Marriage Certificate to the employee who helped us but he told us to give it to our personal Concierge. Once our bags were delivered and we went to speak with him we discovered there was an issue with our honeymoon package. Pablo and Lisa said that our travel agent did not book our package as a honeymoon so if we wanted any of the extras that normally come in the package they would charge it to the room. I told them that we paid for the honeymoon package and I brought my certificate so I expected to get what I was told we would have. They refused to even look at the certificate told me to calm down and suggested that I call my agent but at my expense. They would not pay for the call because it was not there error. Also, they said that the agency would have to mail them the information they required. I told them that by the time they received the package we would be gone and asked if ya'll could fax them something instead. They finally agreed and then said that we would have to wait until they received the information to do anything. So when we went back the next day they told us that ya'll had proved the information necessary and that we could start booking our activities for the next day because they needed a day in advance to make the reservation. Although, it was nice to spend time there at the resort my husband and I really wanted to book different activities and make the most of the week instead we wasted a whole day and a half at the resort. I would like to apologize to you Tammy and Elite Travel for my behavior on the phone. My anger was directed at the wrong people. The resort assured us that it was our agencies fault and that is why I called and complained. Thank you for showing me the link and setting the issue right.

Thanks again,
Ramiro and Lorrie Sanchez / 9/16/07 / Corpus Christi, TX / El Dorado, Royale, Mayan Riviera Mexico

We had a great trip and all enjoyed ourselves. The only thing is, I had to upgrade to the Royal Service. Even though I was "with" the group, I was not allowed to use their pool, beach or the Gabi restaurant which was exclusive to Royal Service only and by my upgrading it was more convenient.

Lee Ann Thompson / 10/9/2007 / Deptford, NJ / Melia Caribe Tropical, Dominican Republic

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We had an absolutely amazing time at Couples Sans Souci. The location and landscaping at the resort was beautiful. Every staff member that we came across was extremely friendly and always smiling. They all seemed to truly enjoy their jobs and made every effort to ensure that each guest felt special.

The food at the resort was good to very good. The presentation was excellent; from the fruit carvings and fresh flowers on all of the buffet tables to the incredible ice sculptures at the Starlight Gala on Friday night. The quality of the food was excellent, it just seemed that the entrées were missing just a little something to make them really impressive. We read before we went that the filet mignon on the in-room dining menu was not be missed, and that is a true statement. We had a very romantic, 4-course meal on our balcony one evening overlooking the Caribbean Sea. The beer, wine, and liquor choices are very limited. They only serve Red Stripe beer, understandable to an extent, but a choice in beer would be preferred. We don't drink liquor, but it seemed that they only offered one premium brand of each type of liquor. Their premium brands would barely qualify as premium here in the states. Their skills at making frozen drinks are very, very good.

The room that we stayed in was very spacious, with two full bathrooms. The room was neat and somewhat clean, but one could easily notice the age of the resort. The shower in the master bathroom would only trickle water, but the second shower worked just fine. It was really nice having two bathrooms. The second bathroom door was difficult to open and close because the hinges were falling out of the door frame itself. You could see that they had been painted over and over several times in their lifetime. Adding new hinges would not have fixed the problem, a whole new door frame was needed. This was a very, very noticeable flaw in the room. The ceiling fans provided were very wobbly and somewhat noisy. The two wall mounted AC units worked by remote control and kept the room nice and cool. The AC in the master bedroom did breakdown on the day before we left, though. I called the front desk to report the problem. The AC was not repaired before we left and I did not receive any correspondence regarding the issue. The balcony was large and provided a beautiful view. The furniture in the room was very comfortable, including the king size bed. The flat panel satellite televisions in the room were a nice touch.

The beauty of the resort grounds was breathtaking. Tropical flowers, plants, trees, and shrubs were everywhere. We saw workers walking the grounds each morning collecting flowers to place in each of the rooms or to add to the buffet tables, etc… There were so many beautiful walkways, stair cases, and hidden paths. The complimentary couples massage was great. The beach was nice. The sand was not white and fluffy, but this resort is set at the bottom of a mountain-side on the north coast of Jamaica that has very few natural beaches. The amount of activities offered was sufficient. Snorkeling was our favorite. We did that twice. The pools were nice, including the swim-up bar at the main pool.

Overall, I would rate our experience at Couples Sans Souci as EXCELLENT. The minor flaws in our room were only pointed out for your reference and in no way detracted from our experience.

Thank you for your assistance in planning our honeymoon. It was nice to know that with all of the other planning we had to do for our wedding that everything was taken care of by Elite Travel for our honeymoon.

Thomas & Sarah Whitney / 10/15/07 / Clermont, FL / Couples Sans Souci, Jamaica

Hi Tammy & Heather,
We actually got home on the 10th of Sept. We had an amazing time. We are talking about going back for our anniversary. The service, accomodations, atmosphere and food were fantastic. Thank you for all you did to help us plan our honeymoon. We will be using you again in the future and have highly recommended you to our family and friends.
Sincerely,
Tracy & Russell Peebles / 9/3/2007 / Valrico, FL / El Dorado, Royale Mexico

The trip went really well. Jessi and I got engaged on the trip and bought the ring in Playa Del Carmen.

The service at the hotel was excellent. The food was great. I only had one thing I didn't like (seafood sandwich at the pool) but I just ordered something else. We loved almost all their shows (hypothesis, classic rock on the beach, Mexican night and Monday night football) the only show we really didn't care for was the Caribbean night show.

The pool area is a lot of fun. You can just float and relax or get involved in many of the activities.

I would say I just liked the beach. I have been to better beaches. I have also been to alot worse. I would say it is a little bit above average.

We did two adventure trips Tulum extreme and ATV/speed boat combo we both enjoyed them very much and would tell people to take them if they go.

Kay did a great job getting everything set up we really appreciated her help. I have used here in the past and will use here again in the future.

If you need to or want to know anything else just let me know.-

Chad & Jessica Bixler / 8/25/2007 / Lees Summit, MO / Secrets Capri, Mayan Rivera, Mexico

I can't tell you how much I appreciate your honesty, as well as the wealth of knowledge you've been able to provide. It's no wonder so many people have had so many great things to say about you and Elite. I'll get back to you once I've received those additional rates from you. Thanks, again!!!

Judd Farmer

DESTINATION WEDDING ( A Bride who now works for Elite Travel)

Hi Tam! I just wanted to check in with you and see how things are while I’m in the beautiful Dreams Cancun! The weather hasn’t let us down thus far, and everything has been wonderful! My room, Holy S&%t!!!!!! The room was the best surprise yet! UNBELIEVABLE. The staff has been wonderful as well, very accommodating to everyone and everything that has come up. All of our guests arrived safely and on time, and they all LOVE the property. They have all decided that we WILL be doing this on a yearly basis from this point on. Claudia has gone above and beyond for us, and I love her to death. After we arrived, Claudia introduced me to the entire staff in her department, and they are wonderful as well. I just wanted to say thank you for everything at this point, and I LOVE my job! Well, I’m off to the spa once I go through all of my emails, and awaiting my big day tomorrow so I will have a few shots and drinks for you out on the beach~

Hope all is well, and can’t wait to return to the travel industry…..

Shewwwww, it’s exhausting mingling with 40 of our favorite friends and family all in one spot! Today is a “slow day” considering that there is a group that went scuba diving and another that went on a some tour for the day. R e l a x I n g!

Big hugs to you! Leigh

Leigh & Bryan Holland / 10/4/07 / Atlanta, GA / Dreams Cancun, Mexico

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Hi Tammy,

Maui was awesome. We had a wonderful time and the Hyatt was absolutely beautiful. We just got in on Friday the 19th, so we're still working on downloading the photos and such, but I'd be happy to send you some of our trip once it's completed. Elite Travel was great to us, and Kim even sent us a little macadamian nut caramel popcorn which was really sweet and delicious. We can't thank you enough and we'll be certain to recommend you to others. As a matter of fact, my brother is getting married in April and is planning his honeymoon now. Once they figure out what they are going to do, I'll see if they wouldn't like to go through Elite Travel for booking.


Thanks again. We'll be in touch,
Alecia & John DiMatteo / 10/8/07 / Carnegie, PA / Hyatt Regency, Maui Hawaii

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Tammy – Hi! Just got back tonight from the trip to the Iberostar. They upgraded us upon arrival to the Maya from the Lindo at no cost so that was nice and the property was very nice but not close enough to the ocean for me. I don’t mind walking a bit, but the place was just huge! Gorgeous grounds and very well maintained, food pretty good too, one over cooked meal at the French place. The kids loved the wave pool and lazy river so that was a hit with all of them. Scott and the other girls took the tour of the new Grand Parasio next door to us and said it was very nice, but it sounds like it’s a more laid back crowd there. Does not seem like a contender for our next adult trip.

I just wanted to let you know that I never received any travel vouchers for the transportation to the hotel so I was a bit lost there for a minute when we arrived. It took some time to determine that Fun Jet was the operator for United Vacations and they had our names, but I did not have any voucher, just my paid receipt from you all so they checked that and made a voucher up. Were we supposed to receive one? I check my file just now thinking that maybe I forgot it, but nothing here. We had walked along with our other friends who were with GoGo and then realized that we didn’t book with them and the search began.

Hope you have been well. It sure sucks coming home and having to put the heat on!

Liz & Scott MacDonald / 11/1/07 / Centreville,VA / Iberostar Paraiso Lindo, Mexico

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Vegas was great! I think everyone really liked the rooms at the Hilton.
They were clean, and spacious. Also the pool area was nice. Especially the day after a night of partying in Las Vegas:) We didn't gamble much but what we did gamble everyone lost. We ate at nice restaurants and got to see Elton John on Saturday night. Which was a great show I just wouldn't take kids. All in all it was a great trip and the vouchers to and from the airport worked out great.

I think our dates for the honeymoon will be leave the night of July 3rd and fly back the night of the 12th. Hope that help. We decided to do it that way so Jessi could get an extra day off. She is running out of Vacation days already with the wedding and all

Jessica & Chad Bixler / 11/2/07 / Lees Summit, MO / Hilton, Las Vegas.

DESTINATION WEDDING GUEST

We had a great time on our vacation to Breezes Runaway, everything went smoothly with no surprises. Most of all the wedding was beautiful! Thanks again

Conrad & Tamera Harvey / 9/21/2007 / Egg Harbor City, NJ / Breezes Runaway Bay, Jamaica

Dear Kay:

The wedding went great. It was just exactly what we wanted! Our honeymoon was great too. We appreciate all the help you gave us. Our flights went good we didn't have any trouble getting our boarding passes or our ride to the resort. The resort was beautiful. We went snorkling, went on the glass bottom boat ride, and then we just layed in the hamock and relaxed. The people were all very nice and helpful. The food was tremendous. I think we gained a few pounds:)
The only problem we had was when we came back to the United States they told me I had to have a verification letter for my passport application. But that took maybe 5 minutes so it wasn't a big deal.
We really do appreciate all your help. It was so relaxing and we had an amazing time. It was a great kick start to our new lives together.

Leah & Adam Langston / 8/12/2007 / Mt. Pleasant, Arkansas / Breezes Runaway Bay, Jamaica

DESTINATION WEDDING

Thank you so much for the one on one service I received, I was extremely impressed with your dedication to customer service for your business. I know why your company has been successful!

I look forward to hearing from your associate Katie and getting information on a honeymoon for Will and I.

I hope that your business continues to flourish and I will tell friends about the company!

Thank You Again ~

Melissa Barrow / Riu Ocho Rios

DESTINATION WEDDING

Hey Tammy!

Just wanted to send you a quick note to say Thank you for everything!!! It could not have been more perfect! Dreams & El Dorado were both clean, beautiful resorts, with fantastic staff! Everyone was so eager to please and so helpful, they truly work so hard from keeping the grounds clean to serving you food & drinks, it was wonderful! Our wedding was perfect, we had perfect weather and everything went smoothly.

Originally we had considered El Dorado for our wedding, but they did not allow children and we have an 8 year old daughter. I'm really happy that we decided on Dreams instead. Dreams was perfect because it wasn't too big, we got to spend a lot of time with our guests and it was easy to find each other. Our daughter LOVED the explorers club, she didn't even want to do anything with us, she just wanted to spend all of her time there and the staff there is excellent. And the wedding gazebo at dreams is like no other!

And El Dorado was perfect for our honeymoon, it was larger, quieter, lots of couples, perfect for privacy and enjoying our honeymoon together.

here is the link to our pictures, let me know if it doesn't work for some reason. There is one album of pro pictures and one of pics that we took, enjoy!

http://www.kodakgallery.com/I.jsp?c=acv4zywl.2ah60cbl&x=1&y=-skri5j

Jill & Steven Demers / 10/16/07 / Holland MA/ Dreams Cancun, Mexico

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Hi Kay

We are back from our honeymoon. We had a wonderful time and had wonderful weather. We had the opportunity to go to Paul’s relatives hometown in Chalkida near Athens. We were able to get upgraded to the 4th floor with a window. Staff, food and boat were all very nice. Activities were a little slow I guess given the age group and length of the tour or maybe the cruise line itself.

We did have a terrible experience with missing our flight from Paris to Newark. And they were so very smug abut it too. Change over time was not enough, ½ hour. Terminal buses were packed and ran so slowly. Giving you the heads up so perhaps in the future I would suggest spacing connecting flights with a little time considering Europe’s unorganization and slow moving pace. They gave us no choice we had to wait 3 hours and go into JFK instead. Paul was highly irritated to how we were treated and to their inflexibility. At least it was at the end of our trip.

Will send you some pictures when we get them.

Christine & Paul Galiatsatos / 10/11/07 / Union, NJ / RCCL Meditteranean Greek Isle Cruise

Hi Donna!
Everything was absolutely wonderful at the RIU Palace. The food and the service were great. Magnolia, the wedding coordinator, was excellent. She was very accommodating and made it happen. I would definitely recommend her and the RIU Palace to anyone planning a destination wedding or even just a vacation. I wanted to share some of our pictures with you. You have been wonderful to work with. I will be definitely be contacting you regarding travel in the future. I did not receive your package. Were you able to track it down? Take care.
Regina / 8/2007 / Riu Punta Cana

Hi Tammy! We had a WONDERFUL time on our HONEYMOON at Couples Negril JAMAICA. The food, service, activities were INCREDIBLE!

We were so disappointed to cut the trip short ... but fortunate to make it home safe & sound!
I was able to get a document from the resort stating we departed earlier than scheduled. How do you want me to send this to you in order to start the process?

Please let us know!

Thanks!
Alyssa & Brad Blair / 8/12/07 / Orlando, FL / Couples Negril

Hi there. I was just going through my email and realized that I never responded to this. Our honeymoon was great. The Tabacon resort was absolutely wonderful and we will definitely be going back for an anniversary in the future. I cannot say the same for Grand Papagayo. The electricity was off and on the first day we were there. The resort employees were not that friendly. They left us with no toilet paper one day. The food was not that great. Overall we had a good time, but we would never recommend Grand Papagayo to anyone.

The shuttle service to and from the airport and in between resorts was also fantastic.

LeeAnn & Brian Hinken / 4/23/2007 / Winter Park, FL / Costa Rica Package